Ubicross Help

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In this section, you give the customer the opportunity to leave a comment on the product or rate the product after purchasing it.

The rating can be published automatically or manually. To adjust it:

Log in to your Ubicross admin panel

Select Products section, then choose the Reviews subsection and click the Settings button.

In the opened window you will see the instructions.

If you want the customers' reviews to be published on the site automatically without your confirmation, choose Automatic option. If you want to approve reviews before they are published on the site, choose Manual option.

The customer who made a purchase from your website or registered on your website can write a review about the product.

This does not concern to customers who have made purchases as guests.

After buying a product, on Customer's Review page all the purchases made by the customer are displayed.

To rate the product or write a comment, the customer must double click on the product.

The following window opens for comments and reviews. After filling in click the Submit button.

The Customer's comment will be displayed in the admin panel's Reviews section in the following way. You can delete or edit it.